TECH II

The Level 2 Technician is a proficient and experienced technician with in-depth knowledge of audio-video, security, surveillance, control, and networking systems. This role leads installations, troubleshoots complex technical issues, and provides advanced on-site and remote support. Tech 2 technicians often mentor junior technicians and play a key role in ensuring project success.

Responsibilities

  • Lead and manage AV installations, ensuring projects are completed on time and within budget.
  • Design and implement complex AV systems, including programming and configuration.
  • Troubleshoot advanced technical issues related to AV, security, and networking systems.
  • Provide expert on-site technical support to clients, resolving complex problems and ensuring client satisfaction.
  • Mentor and train Tech 1 technicians, providing guidance and support.
  • Collaborate with project managers and sales consultants to develop technical solutions.
  • Maintain detailed project documentation, including system diagrams and equipment lists.
  • Stay up-to-date with the latest AV technologies and trends.
  • Manage company tools and equipment, ensuring they are properly maintained.
  • Contribute to process improvements and best practices.

Qualifications

  • High school diploma or equivalent; advanced technical certifications preferred (e.g., Control4, Lutron, Alarm.com).
  • 3+ years of experience in AV installation or a related field.
  • Expert knowledge of AV, security, and networking systems.
  • Proficiency in programming and configuring AV control systems.
  • Advanced troubleshooting skills and the ability to resolve complex technical problems.
  • Excellent communication, interpersonal, and leadership skills.
  • Ability to work independently and manage multiple projects simultaneously.
  • Strong work ethic and a commitment to quality.
  • Valid driver’s license and clean driving record.
  • Ability to pass a background check.
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BENEFITS

Competitive Pay

Level II Technicians range from $25-35 an hour

401K

Retirement accounts with matching

PTO

Paid Time Off for Vacation and Sick Leave

Professional Development

Increase your value while getting paid.

Paid Holidays

FORTECH pays for the majority of Federal Holidays.

Employee Discounts

Discounts on your favorite technology

...and more. We can't list it all so send us a quick message if you have any questions.